Welcome to Flowers and Fizz. By using our website and purchasing flower arrangements from us, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making any purchase.
1. Flowersandfizz.com.au is operated by Flowers and Fizz, an Australian business with ABN 91 978 856 495
1.2. Service Description
We provide flower arrangements for businesses, offering subscriptions and one-time purchases. Our arrangements are designed for commercial spaces, including offices, retail environments, and events.
Acceptance of Terms
2.1. By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.
2.2. If you do not agree to these terms, you should refrain from using the website or making any purchases.
Eligibility
3.1. To purchase from our website, you must be a business entity or representative, 18 years or older, and capable of entering into legally binding agreements.
3.2. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Placing an Order
By placing an order, you agree to purchase the flower arrangement(s) selected on our website, subject to availability and acceptance of your order.
Payment must be made at the time of purchase via our secure payment gateway.
4.3. Pricing
All prices are listed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), where applicable. We reserve the right to change prices at any time without notice.
4.4. Order Confirmation
Once your order is confirmed, you will receive an email confirmation with the details of your purchase.
Delivery
5.1. Delivery Locations
We deliver to locations outlines in our FAQ section of the website.
5.2. Delivery Times
We will aim to deliver your flower arrangements on Tuesdays by 1pm. However, delivery times may vary due to unforeseen circumstances.
5.3. Delivery Fees
Delivery fees are calculated at checkout and have a flat fee of $10 for the month
6.1. CancellationsYou may cancel your order up to [1 day] before the scheduled rolling subscription date
If you cancel your subscription after payment for the month ahead, you will continue to receive your floral deliveries as planned.
6.2. ReplacementsWe offer replacements for damaged florals, subject to photographic evidence provided within 24 hours of delivery.
Subscription Services
7.1. Subscription PlansWe offer subscription services for regular flower deliveries. By subscribing, you agree to recurring payments and deliveries according to the plan you select. These will be billed monthly
7.2. Subscription ModificationsYou can modify or cancel your subscription at any time by logging into your account and using the “my account” portal before your next subscription payment date.
Limitation of Liability
8.1. To the extent permitted by Australian law, Flowers and Fizz will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of this website or the products delivered.8.2. We are not responsible for any delays or failures in delivery due to events beyond our control, such as natural disasters or transport disruptions.
Intellectual Property
9.1. All content on this website, including text, images, logos, and design, is the property of Flowers and Fizz and is protected by Australian and international copyright laws.9.2. You may not reproduce, distribute, or use any content from our website without prior written permission from us.
Changes to Terms
12.1. We reserve the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on the website.If you have any questions about these Terms of Service, please contact us at hello@flowersandfizz.com.au